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Canceling "Games on Demand"

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cityofevil0666
Contributor
Contributor
Posts: 1
Registered: ‎11-28-2009

Canceling "Games on Demand"

Message 1 of 5
(5,436 Views)

I have Verizon DSL Internet and included with it was Games on Demand. I am getting charged for it and I'm not even using it! How do I cancel my subscription?

4 REPLIES 4
Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Canceling "Games on Demand"

Message 2 of 5
(5,434 Views)

You can cancel online at verizon.com by accessing your account.  remember verizon.com is different than verizon.net, and you can't use your email for that.   it's a different log in, or you can call customer service at  1 800 VERIZON or 888 553 1555

VzFios1
Contributor
Contributor
Posts: 1
Registered: ‎12-31-2010

Re: Canceling "Games on Demand"

Message 3 of 5
(2,948 Views)

Looked everywhere on the billing site to cancel but can NOT. Frustrating as it shows on my bill but under the Broadband essentials it says " Not Yet Accepted".

I also have a charge for Starz Play that also appears on my bill that I can not cancel and also reads "Not Yet Accepted".

If there are not accepted how can I be billed for them. Unable to reach Verizon via phone to remedy this.

 

lasagna
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,002
Registered: ‎05-27-2010

Re: Canceling "Games on Demand"

Message 4 of 5
(2,862 Views)

The easiest way is to simply call customer service and cancel it.  I did this a few months back ... no muss, no fuss.   They removed the service from the bill, no questions asked.

martin2
Contributor
Contributor
Posts: 1
Registered: ‎06-11-2011

Re: Canceling "Games on Demand"

Message 5 of 5
(1,634 Views)

need to cancel games

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