I've been having trouble removing premium channels such as Showtime/Starz on My Verizon. I've been redirected to a "Contact Your Verizon Local Business Office" page every time I attempt to access the Add/Change Channels page. I also can't use my main My Verizon account to access the Verizon Community forums, so I have to use this alt. This is absolutely frustrating that Verizon borks basic account management options.
Sorry you are having difficulty with your My Verizon Account. I am going to pass your error message along to a web developer to investigate your error message. If you want immediate assistance with someone that can get in and help you make changes to your account. You might want to try our live chat service or sending an email at: