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Change Name on Account

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KCHaven
Contributor
Contributor
Posts: 2
Registered: ‎07-05-2013

Change Name on Account

Message 1 of 3
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I have done everything I can to have my account read K{edited for privacy} but I still see J{edited for privacy} on my account.

My husband is dead. My son is James {edited for privacy}. Please get this streight. J{edited for privacy} limes in Pinevill or Berlin NJ not Manahawkin

I have ordered Caller ID but that hasn't been taken care of and I need service again for my incoming calls. The phone rings and the caller gets static not me and the phone stops ringins after it rings once.

I know I have been in the Sandy storm area but get your acto together and fix the lines so they will work,

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LawrenceC
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Posts: 11,004
Registered: ‎03-18-2013

Re: Change Name on Account

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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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LawrenceC
Moderator Moderator
Moderator
Posts: 11,004
Registered: ‎03-18-2013

Re: Change Name on Account

Message 2 of 3
(1,953 Views)

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

View solution in original post

KCHaven
Contributor
Contributor
Posts: 2
Registered: ‎07-05-2013

Re: Change Name on Account

Message 3 of 3
(1,849 Views)

The phone is fixed but the email message stills says JSimicsa.k. that is fine I quess.

 

K

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