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Change Name on Account

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bradfor1
Contributor
Contributor
Posts: 1
Registered: ‎07-25-2014

Change Name on Account

Message 1 of 4
(922 Views)

I am currently trying to find a way to change the name on the account I have. I'm moving out of my place within a week's time and wanted to change the name on the account to the other renter that's still living there. I asked a customer service rep on live chat and they said "they didn't think it could be done" possibly because I'm under contract? After browsing other forum posts, it looks like other people may have had some help in resolving this issue.

3 REPLIES 3
Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Change Name on Account

Message 2 of 4
(896 Views)

I believe that you probably will have to cancel the service as of whatever date you are leaving then whoever is still living there will have to reestablish the account under their name. I would check with Verizon but I think that is the method.

hlppls
Silver Contributor I
Silver Contributor I
Posts: 395
Registered: ‎11-09-2013

Re: Change Name on Account

Message 3 of 4
(885 Views)

Telcoguru is correct. There really is no such thing as a name change. They will disconnect and reconnect new service

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Change Name on Account

Message 4 of 4
(875 Views)

Name change, allowed, but different person NOT allowed.

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