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Contributor jsciab
Contributor
Posts: 2
Registered: ‎08-06-2012
Message 1 of 7
(2,025 Views)

I will be moving out of my house in the next couple months, but my roommates are still staying here and will be needing the internet/cable service.  Is there anyway I can transfer the name on the account to one of them easily without having to wait and draw it out on the phone with customer service or is that how Verizon works?  I also used my card to put down the $250 deposit, which I would want back and transfer to another card instead of waiting until the contract runs out a couple years down the road to get it back.  Is there an easy way to do this online or does it require waiting on hold before talking to someone and switching the phone back and forth between me and the roommate taking over?

6 REPLIES 6
Employee Emeritus Employee Emeritus
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Posts: 3,220
Registered: ‎02-24-2011
Message 2 of 7
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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 722
Registered: ‎01-06-2011
Message 3 of 7
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We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.

Copper Contributor Brasstacks
Copper Contributor
Posts: 10
Registered: ‎08-24-2009
Message 4 of 7
(1,791 Views)

When a parent died and I called customer service to change the name on the account, I was told to send a fax of the death certificate.  I realize it's not the same situation.  Maybe fax them the new lease agreement (or ask the landlord to send it)? 

 

 

Contributor DSwan
Contributor
Posts: 1
Registered: ‎06-28-2018
Message 5 of 7
(547 Views)

Why is your reply posted privately?

 

I have a similar situation. I'm moving, my roommates are staying, and I'd like to efficiently transfer my account to one of them. What is the easiest way to do this?

 

This seems like something that should be accessible information, as many folks might be in the same boat.

Gold Contributor VII
Gold Contributor VII
Posts: 4,779
Registered: ‎10-18-2016
Message 6 of 7
(545 Views)

@DSwan wrote:

Why is your reply posted privately?

 

I have a similar situation. I'm moving, my roommates are staying, and I'd like to efficiently transfer my account to one of them. What is the easiest way to do this?

 

This seems like something that should be accessible information, as many folks might be in the same boat.


Probably since the post you are replying to is 4 years+ old.

Moderator Moderator
Moderator
Posts: 2,062
Registered: ‎03-10-2011
Message 7 of 7
(542 Views)

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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