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Collections/Credit

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Contributor
Contributor
Posts: 1
Registered: ‎01-13-2017

Collections/Credit

Message 1 of 3
(473 Views)

I was a customer of Verizon, but before I moved I canceled my service.  I made sure that I paid my last month, but I was billed for an extra month after I canceled the service.  The bill was sent after I had already moved, and I didn't receive it.  I now have this deragatory mark on my credit for being in collections.  I would have paid the bill immediately if I had known about it but I didn't know until I check my credit.  This needs to be removed from my credit NOW!  What do I need to do?!

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Moderator Moderator
Moderator
Posts: 1,893
Registered: ‎07-06-2016

Re: Collections/Credit

Message 2 of 3
(459 Views)

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help resolve your issue.

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Contributor
Contributor
Posts: 1
Registered: ‎06-22-2018

Re: Collections/Credit

Message 3 of 3
(290 Views)

i had same problem,i call many times to verizon and no one can hlep me also they always transfer my calling  to someone else.

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