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Complaint claim issue e-mail/mail Verizon Fios address ?

Complaint claim issue e-mail/mail Verizon Fios address ?

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Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎09-27-2019
Message 1 of 2
(257 Views)

 

Hi, Is there a way to send an email/mail to verizon fios customer support/claim and get response back?  I was able to send email (via filling out a web form) and then receive/reply via email with them.  It was very helpful to resolve issues that can wait a few days instead of waiting 1000min over hold music on phone or chat connection.  I could not find an option to contact verizon customer service (especially the billing department) over email/mail.  Thank you!

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Moderator Moderator
Moderator
Posts: 1,769
Registered: ‎07-06-2016
Message 2 of 2
(250 Views)

Hi airbike,

Please visit the Contact Us page for contact options. For billing questions, please contact Verizon during normal business hours.

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