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Correcting VERIZON billing mistakes.

Correcting VERIZON billing mistakes.

Contributor joecoul
Posts: 1
Registered: ‎08-31-2012
Message 1 of 2

Have had a problem trying to get a e-payment posted but no one in cust service can do. They see the account but fail to understand why there is a balance due in one place but a credit for the same amount in another place and have been placed in collection status and credit report is now down graded.

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 722
Registered: ‎01-06-2011
Message 2 of 2

We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.

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