Correcting VERIZON billing mistakes.

All forum topics
Previous Topic
Next Topic

Message 1 of 2

(724 Views)

Have had a problem trying to get a e-payment posted but no one in cust service can do. They see the account but fail to understand why there is a balance due in one place but a credit for the same amount in another place and have been placed in collection status and credit report is now down graded.

1 REPLY 1

Message 2 of 2

(593 Views)

We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.