Apparently when I paid my bill last, you automatically enrolled me in paperless billing. I didnt' see when or how you did this, but I don't want it. And the email that told me how to get off again didn't actually do that -- the link does not seem to exist.
I know you save money by mistreating your customers, but from me you make plenty already. Don't be greedy or you will make a lot less. Like none.
You can get help by contacting Verizon directly via live chat or email at:
http://www.verizon.com/contactus
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.
@POUser wrote:Apparently when I paid my bill last, you automatically enrolled me in paperless billing. I didnt' see when or how you did this, but I don't want it. And the email that told me how to get off again didn't actually do that -- the link does not seem to exist.
I know you save money by mistreating your customers, but from me you make plenty already. Don't be greedy or you will make a lot less. Like none.
My experience is that switching to automatic billing must be done affirmatively -- it is not done automatically by the system. The option to pay and switch may be the first listed, but it is not required nor is it automatic.
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