Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Double billing

Reply
Loquie01
Contributor
Contributor
Posts: 1
Registered: ‎11-27-2017

Double billing

Message 1 of 2
(625 Views)

I received today an email that my bill was past due. I made a new payment even though I thought it was paid already. When I checked, the payment made on the 24th was processing. Now I submitted a second payment unnecessarily thanks to your notification.

1 REPLY 1
jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: Double billing

Message 2 of 2
(606 Views)

@Loquie01 wrote:

I received today an email that my bill was past due. I made a new payment even though I thought it was paid already. When I checked, the payment made on the 24th was processing. Now I submitted a second payment unnecessarily thanks to your notification.


Call your bank or credit card issuer and do a charge back/ reversal the bank will see the double hit and will refund the second one.

credit card companies will give the amount back almost instantly. But a bank or credit union will take a little longer.

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title