EXTREMELY UNHAPPY AND DISSATISFIED CUSTOMER - RECURRING BILLING PROBLEMS AND ERRORS
arm888
Newbie

I have spent 11 hours dealing with Verizon on the telephone to try to fix our billing issues - and the company is completely unable to do anything about their own problems.

I have been billed incorrectly and would like it fixed. Why is this impossible to do?

Verizon is by far the most difficult company I have ever tried to work with. We are definitely considering Suddenlink.

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Re: EXTREMELY UNHAPPY AND DISSATISFIED CUSTOMER - RECURRING BILLING PROBLEMS AND ERRORS
TonyaD_VZ
Contributor - Level 3

arm 888,

We sent you a message on our private support board to assist you and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you. 

 

Thanks,

 

Tonya D.

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