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Echo redeemtion - not working

Echo redeemtion - not working

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Contributor htutkhung
Contributor
Posts: 1
Registered: ‎02-25-2019
Message 1 of 2
(367 Views)

I could not redeem one month already. Talked to a lot of technician. They said they will leave note to amazon but never change. Everytime I clicked to redeem , the web said credit apply, but amazon never did. Now , the redeemtion offer is almost expired. Verizon can't really help in this issue??? 

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Moderator Moderator
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Posts: 1,721
Registered: ‎07-06-2016
Message 2 of 2
(354 Views)
Hi htutkhung,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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