Get gifts fast with In-Store & Curbside Pickup or same-day delivery.
Shop online or through the My Verizon app and get your holiday orders fast.
In-Store or Curbside Pickup:
• Orders must be placed from 8 AM – 5 PM, Mon – Sat, and Sun before 2 PM (excluding holidays).
• We’ll email you when your order is ready for pickup. Your order will be held for 3 days from the time it's placed.
• Please bring photo ID and credit/debit card only if used as payment.
• In-Store Pickup is available across the U.S. at participating Verizon Wireless stores.
• Curbside Pickup available at select stores.
• Same-day delivery is available in select areas.
• If same-day delivery is available for your order, you’ll be able to choose that option at checkout.
I spoke to a Verizon rep "Susan" in executive relations over 10 days ago, letting her know that I had switched to Spectrum. She promised to send me a "return equipment kit" for me to return my Verizon equipment - but she never did! I've left messages for Susan, but she doesn't call me back. And when I tried to call the regular customer service line, it says there's more than a one-hour wait to speak to a rep. Is this some kind of scam where you never send the kit so that Verizon can bill people for not returning the equipment? I'd appreciate a response.
Your issue has been escalated to a Verizon agents. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.