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Escalation dep call back needed: regarding false billing after tech visit and equipment returned

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biscuitq
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Contributor
Posts: 1
Registered: ‎02-05-2019

Escalation dep call back needed: regarding false billing after tech visit and equipment returned

Message 1 of 2
(446 Views)

I am requesting a rep from Verizon's Escalation Team to contact me regarding bad customer service and false claims by initial installation tech.  Thank you. 

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LawrenceC
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Posts: 10,511
Registered: ‎03-18-2013

Re: Escalation dep call back needed: regarding false billing after tech visit and equipment returne

Message 2 of 2
(416 Views)

Hi biscuitq,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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