02-05-2019 01:36 AM
I am requesting a rep from Verizon's Escalation Team to contact me regarding bad customer service and false claims by initial installation tech. Thank you.
02-05-2019 08:25 AM
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.