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Excellent customer service

Excellent customer service

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Contributor
Contributor
Posts: 1
Registered: ‎08-29-2011
Message 1 of 3
(1,284 Views)

After seeing all those horrible reviews, I'm compelled to write that I have received nothing but the finest service from Verizon. Yes, the hold was a few minutes, but the people were courteous, competent, and thorough. I spent over an hour getting some really complex account changes done, with two different handoffs, and everything went totally 100% smoothly. So, for the record -- at least ONE satisfied customer.

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Admin Emeritus Admin Emeritus
Admin Emeritus
Posts: 399
Registered: ‎06-10-2010
Message 2 of 3
(1,262 Views)

Thanks for the nice feedback, glad you got the help you needed!

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Contributor
Contributor
Posts: 4
Registered: ‎09-05-2011
Message 3 of 3
(1,235 Views)

I'm glad someone had a good experience lol.....seems like most of us don't get that lucky 😉

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