After seeing all those horrible reviews, I'm compelled to write that I have received nothing but the finest service from Verizon. Yes, the hold was a few minutes, but the people were courteous, competent, and thorough. I spent over an hour getting some really complex account changes done, with two different handoffs, and everything went totally 100% smoothly. So, for the record -- at least ONE satisfied customer.
Thanks for the nice feedback, glad you got the help you needed!
I'm glad someone had a good experience lol.....seems like most of us don't get that lucky 😉
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