FIOS Ultimate HD & Premium Channel changes
ILikeFIOS
Contributor - Level 1

I'm in month 11 of a 24 month agreement.

I signed up for Ultimate HD when I renewed my agreement. When I did, I also signed up for the "Showtime Starz Entertainment Pack Ultimate HD" for $9.99/mo and the "HBO/Cinemax Package" for $24.99/mo.

Now that all those premiums are included in Ultimate HD except HBO, is there a way to drop them from my plan and only order HBO without changing my entire bundle and starting a new 2 year agreement? The website seems to always force me to change my bundle and restart my agreement when I try to do this...

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Re: FIOS Ultimate HD & Premium Channel changes
Anthony_VZ
Master - Level 3

We can get a billing specialists to review the account and see if this is possible. I have sent you a private message to get some account information from you.

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Re: FIOS Ultimate HD & Premium Channel changes
Dutch421
Contributor - Level 1

Starz is not included in the Ultimate HD bundle...You have to order that seperately ,like HBO.

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Re: FIOS Ultimate HD & Premium Channel changes
LawrenceC
Moderator Emeritus
Moved for greater exposure
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