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Fios Welcome Bonus

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Contributor john3413
Contributor
Posts: 2
Registered: ‎09-05-2016
Message 1 of 10
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I recently had Fios service installed and was supposed to be eligible for a gift card. I received an email to register for my card within 60 days by logging in to My Verizon and to click on the Fios Welcome Bonus Link. There is no link anywhere to be found. Is anyone else having issues registering for their giftcard?

9 REPLIES 9
Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 4,437
Registered: ‎12-16-2012
Message 2 of 10
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Contributor john3413
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Posts: 2
Registered: ‎09-05-2016
Message 3 of 10
(7,664 Views)

I have tried that as well, it goes to a page that says "loading customer data" and nothing ever happens.

Contributor a_wreck
Contributor
Posts: 2
Registered: ‎09-06-2016
Message 4 of 10
(7,658 Views)

I'm having the same problem.  Infuriating!  Why do they need to issue rebates with a pre-paid card? -- a credit to my account would suffice.  i'm thoroughtly frustrated.  Already called the support line, and got transferred to the "promotions" office, which closed an hour earlier.

Contributor Kleab79
Contributor
Posts: 5
Registered: ‎09-14-2016
Message 5 of 10
(7,467 Views)
I get as far as to verify, my phone number, then they tell me it's wrong. Which clearly it's not, because I went back in and checked the phone number they have on file. And it's the same. Cannot get that page, very frustrating.
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Copper Contributor Vlious
Copper Contributor
Posts: 33
Registered: ‎11-22-2013
Message 6 of 10
(6,567 Views)

Having this exact issue. Verizon tells me to go to a link and then click on the "Fios Welcome Bonus link" which is nowhere. I tried the rewards page and don't see it either.

 

Hard to not think this is intentional

Contributor Anoi
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Posts: 1
Registered: ‎11-26-2016
Message 7 of 10
(6,081 Views)
I having same problem I calling vetizon
Contributor MichaelJones
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Posts: 1
Registered: ‎12-07-2016
Message 8 of 10
(5,858 Views)

I had no problems registering for mine. This is weird. The link is on the main page. I did mine within the 60 days, kept on time payments, and did not have a balance after 90 days. These are important things to remember. I have my rebate card in hand already.

Contributor swillie1
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Posts: 1
Registered: ‎12-08-2016
Message 9 of 10
(5,838 Views)
200$
Moderator Moderator
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Posts: 8,633
Registered: ‎03-18-2013
Message 10 of 10
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As this thread is now two years old, it will be locked in order to keep discussions current. If you have the same question/issue we invite you to post to the current topic located here:
https://forums.verizon.com/t5/My-Verizon-Account/FIOS-Welcome-Bonus-Link/m-p/865861

 

Please see this announcement concerning the current situation:

https://forums.verizon.com/t5/Community-Announcements/Fios-Welcome-Bonus-Link/m-p/867572

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