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Free Netflix promo cut short

Free Netflix promo cut short

Contributor tw9855
Posts: 7
Registered: ‎07-19-2018
Message 1 of 2

I was promised a year of Netflix when I signed up for FiOS triple play last year. As most people already know, Netlfix recently raised their monthly price by $2/mo. As a result, the promo credit that Verizon put into my Netflix account has run out prematurely and I am being shorted 2 months of Netflix. As I was promised a year of Netflix, and not a $132 credit for Neflix, I feel Verizon needs to step up and make this right. Any thoughts on how I should proceed?

Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,213
Registered: ‎06-24-2018
Message 2 of 2

The promo was a prepaid credit for a year of Netflix. Existing Netflix account holders also received the monthly credit X 12. It’s not Verizon’s fault the Netflix raised their rates. If you still want to use Netflix then you will have to start paying for it monthly. 

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