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Frontier Communications Switch Needs "Access Code" To Authenticate Account

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Contributor
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Posts: 1
Registered: ‎03-28-2016

Frontier Communications Switch Needs "Access Code" To Authenticate Account

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My Verizon FIOS service is switching to Frontier Communications next week and I'm trying to authenticate my new Frontier account. Frontier is asking for a PIN, but Verizon customers cannot use one. They're telling me to use the "Send me an access code" from within my Verizon account that's supposed to be emailed to me ... But there is nothing like that to be found. Where am I supposed to find and use this handy little feature?

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Moderator Emeritus Moderator Emeritus
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Posts: 6,227
Registered: ‎04-29-2009

Re: Frontier Communications Switch Needs "Access Code" To Authenticate Account

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Have you tried contacting Frontier?  http://meetfrontier.com/

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Frontier Communications Switch Needs "Access Code" To Authenticate Account

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Frontier sent me one when I clicked to my registered email account.  Over at AOL.com

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