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Frontier Communications Switch Needs "Access Code" To Authenticate Account

Frontier Communications Switch Needs "Access Code" To Authenticate Account

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Contributor ROLANDGILBERT
Contributor
Posts: 1
Registered: ‎03-28-2016

My Verizon FIOS service is switching to Frontier Communications next week and I'm trying to authenticate my new Frontier account. Frontier is asking for a PIN, but Verizon customers cannot use one. They're telling me to use the "Send me an access code" from within my Verizon account that's supposed to be emailed to me ... But there is nothing like that to be found. Where am I supposed to find and use this handy little feature?

2 REPLIES 2
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009

Have you tried contacting Frontier?  http://meetfrontier.com/

Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 4,437
Registered: ‎12-16-2012

Frontier sent me one when I clicked to my registered email account.  Over at AOL.com

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