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Frustrated with billing department

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎12-03-2015

Frustrated with billing department

Message 1 of 2
(468 Views)

I have been trying to talk to someone concerning my bill. I call and I explain the situation and it seems like no one is either listening to me or not understanding me. I ask for a supervisor and I am told one will call me back but one never does. 

 

What is my next option?  I’m getting no where with 800-VERIZON

1 REPLY 1
Moderator Moderator
Moderator
Posts: 10,429
Registered: ‎03-18-2013

Re: Frustrated with billing department

Message 2 of 2
(456 Views)

This issue has been escalated to a Verizon agent.

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