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Frustrated with your Temporary PIN Requests!!!

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Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎08-20-2014

Re: Frustrated with your Temporary PIN Requests!!!

Message 11 of 45
(2,101 Views)

I still never got my pin number

Moderator Moderator
Moderator
Posts: 10,426
Registered: ‎03-18-2013

Re: Frustrated with your Temporary PIN Requests!!!

Message 12 of 45
(2,098 Views)

Hi no-more-holds,

 

Were you contacted by the eCenter team?

Contributor
Contributor
Posts: 1
Registered: ‎09-18-2014

tried to sign in and phone

Message 13 of 45
(2,092 Views)

I have tried to sign in but the computer just keeps gong to unable to  show this website. I try to call and I have to have a pin number to continue. I don't have a pin number that I know of Can you help me.thank you for your time.

 

Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎08-20-2014

Re: Frustrated with your Temporary PIN Requests!!!

Message 14 of 45
(2,091 Views)

If they called the house number (verizon associated) probably never got it. We never take those calls because they are only sales calls. Best way to reach me is at my optional number on the account which I have mentioned that it is the preferred contact number. I don't think that my request for that has been honored.

Moderator Moderator
Moderator
Posts: 10,426
Registered: ‎03-18-2013

Re: Frustrated with your Temporary PIN Requests!!!

Message 15 of 45
(2,085 Views)

Hi no-more-holds,

 

An agent called your bill-to-number and left contact information for you to reach them.

Moderator Moderator
Moderator
Posts: 10,426
Registered: ‎03-18-2013

Re: tried to sign in and phone

Message 16 of 45
(2,078 Views)

Hi mary289,

 

If your browser is unable to display the website, try clearing the browser cache and cookies.

Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎08-20-2014

Re: Frustrated with your Temporary PIN Requests!!!

Message 17 of 45
(2,064 Views)

I never got the call, as i stated i have requested my optional number be the primary contact. Nobdy answers that phone ever. only sales calls since the first time we went with verizon. They will need to contact me via the optional number


@LawrenceC wrote:

Hi no-more-holds,

 

An agent called your bill-to-number and left contact information for you to reach them.


 

Moderator Moderator
Moderator
Posts: 10,426
Registered: ‎03-18-2013

Re: Frustrated with your Temporary PIN Requests!!!

Message 18 of 45
(2,056 Views)

Hi no-more-holds,

 

We have forwarded your request to the team.

Contributor
Contributor
Posts: 1
Registered: ‎10-28-2014

Re: Frustrated with your Temporary PIN Requests!!!

Message 19 of 45
(1,999 Views)

I have requested and received 5 PIN codes in email for access to My Verizon services (something new VZ is asking me to do), but every time I try to enter these new PIN codes it says I "Must first request a PIN code" (odd error loop of some kind)?????

Moderator Moderator
Moderator
Posts: 10,426
Registered: ‎03-18-2013

Re: Frustrated with your Temporary PIN Requests!!!

Message 20 of 45
(1,993 Views)

Hi tkoz,

Sorry you are having difficulty with your online account. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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