I am so frustrated with verizon and its website.
Following directions from online chat service (they were good) I couldn't navigate the website, got numerous server errors, couldn't start a new order etc etc etc
Chat people couldn't help. Tried different browsers, etc. What a waste of time.
Wasted my lunch hour and am so close to just dropping fios tv. Unbelievable. Unforgiveable.
I'm sorry to hear about your recent issue. The Verizon Forums is a peer-to-peer support channel in which users help other users. Because your issue appears to need account specific assistance from Verizon, I've copied your message to an employee monitored board, where a Verizon representative can assist you. You will be contacted by email, private message in the Forums and/or the billing telephone number on your Verizon account as soon as possible.
Start a new topic or ask questions in the open forum.
