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HD Set Top Boxes too expensive

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firesky321
Contributor
Contributor
Posts: 2
Registered: ‎05-06-2013

HD Set Top Boxes too expensive

Message 1 of 3
(1,604 Views)

I have come to the realization that the HD Set Top Boxes are too expensive, I pay $27.99/month for 3 of them, and I think it's highway robbery.  I'vecalled to ask for a better price, but the CSR told me that there were no specials on them, and that there was nothing he could do.

 

Well Verizon, my contract is up in less than a year, I plan to cancel my triple play and wireless line and take my business else where.  If you really cared about customer retention, I would call me back.  I'm not unreasonable, but I think I'm paying too much.  It's definitely fine if Verizon doesn't care, because it's more of an incentive for me to leave. 

 

Unhappy customer.

2 REPLIES 2
mfizzy
Nickel Contributor
Nickel Contributor
Posts: 28
Registered: ‎06-23-2013

Re: HD Set Top Boxes too expensive

Message 2 of 3
(1,570 Views)

Looks like you are getting a deal for the three boxes. A HD Box is at least $10 bucks a month. You are paying less than that.

NYC_viper
Nickel Contributor
Nickel Contributor
Posts: 31
Registered: ‎09-02-2012

Re: HD Set Top Boxes too expensive

Message 3 of 3
(1,539 Views)

Verizon appears to have different prices for HD set top box for different markets. I'm currently paying $11.99/month for the STB, which I will get rid of at the end of current agreement. I'm keeping it only because I was also eligible for a Verizon Connections discount, which knocks off $10/month on triple play.

 

I don't bother with the DVR or Multiroom DVR either, just ended up getting a SiliconDust HDHomeRun Prime, rent a cable card for $3.99/month and it has three tuners.

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