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Contributor LadyOfDumplings
Contributor
Posts: 1
Registered: ‎01-13-2019
Message 1 of 3
(303 Views)

Hello fios, 

I signed up during the holidays and as part of my contract I was to receive a $100 Amazon gift card. I have called multiple times and chatted via the text option and I still don’t have a straight answer OR my gift card. I’m current on my bills and have had service for months now, why haven’t you followed through? It’s incredibly frustrating and I know a lot of other people are having this problem too. 

2 REPLIES 2
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Gold Contributor VII
Gold Contributor VII
Posts: 4,864
Registered: ‎10-18-2016
Message 2 of 3
(301 Views)

Read this link https://tinyurl.com/y3cqgv54

Then contact your states attorney generals office for further actions.

 

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Moderator Moderator
Moderator
Posts: 2,097
Registered: ‎03-10-2011
Message 3 of 3
(293 Views)

Hi LadyOfDumplings,

 

Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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