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How about sending bills!

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sharonaz3
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Contributor
Posts: 1
Registered: ‎12-10-2013

How about sending bills!

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(435 Views)

Perhaps I could get a bill via email, or maybe it could be posted somewhere on the account information on line....or in a real pinch, send it in the mail.  I couldn't find a payment due last month, I couldn't find one this month, only that you are unable to access my account....but you haven't been paid since October, so I know I must be past due.  No notifications on my account, and no bill accessible.  Since I am DYING to pay you, I called and got the balance I owe over the phone.  Nice technology you have going on.

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