Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

How can I cancel my service?

Posts: 1
Registered: ‎12-19-2011

How can I cancel my service?

Message 1 of 4

Too many unsuccessful attempts to fix my service, too much time on hold, and too much of my time wasted. I am done. How can I cancel my service, and send back my equipment?

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: How can I cancel my service?

Message 2 of 4

Sorry to hear about your frustrations. I have sent you a private message.


**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎01-07-2012

Re: How can I cancel my service?

Message 3 of 4

You cannot cancel w/o a hefty charge.  Join the class action law suite.

Posts: 1
Registered: ‎04-10-2012

Re: How can I cancel my service?

Message 4 of 4

I could have not said it better....short and sweet and to the point.  Today I switch back to comcast because I am tired of paying my bill in full for terrible service (channels that I am subscribed to being unavailable and TV pixelization or fragmented signals).  I"m done working things out with Verizon support and headquarters.  I never had this much trouble with Comcast.  The lesson learned is that I went crying back to Comcast and will pay more just to get reasonable service and quality.  Sad to say that the old adage is have to pay more for quality. 

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title