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How can I cancel my service?

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cmatous
Contributor
Contributor
Posts: 1
Registered: ‎12-19-2011

How can I cancel my service?

Message 1 of 4
(1,194 Views)

Too many unsuccessful attempts to fix my service, too much time on hold, and too much of my time wasted. I am done. How can I cancel my service, and send back my equipment?

3 REPLIES 3
Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: How can I cancel my service?

Message 2 of 4
(1,160 Views)

Sorry to hear about your frustrations. I have sent you a private message.

Anthony_VZ

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handinpalm
Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎01-07-2012

Re: How can I cancel my service?

Message 3 of 4
(1,078 Views)

You cannot cancel w/o a hefty charge.  Join the class action law suite.

ByeByeVerizon
Contributor
Contributor
Posts: 1
Registered: ‎04-10-2012

Re: How can I cancel my service?

Message 4 of 4
(975 Views)

I could have not said it better....short and sweet and to the point.  Today I switch back to comcast because I am tired of paying my bill in full for terrible service (channels that I am subscribed to being unavailable and TV pixelization or fragmented signals).  I"m done working things out with Verizon support and headquarters.  I never had this much trouble with Comcast.  The lesson learned is that I went crying back to Comcast and will pay more just to get reasonable service and quality.  Sad to say that the old adage is true...you have to pay more for quality. 

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