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How do I cancel an unnecessary replacement Battery Back-Up shipment?

How do I cancel an unnecessary replacement Battery Back-Up shipment?

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Bronze Contributor II
Bronze Contributor II
Posts: 83
Registered: ‎10-29-2011
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My FIOS TV told me better replace this battery, but turns out it's for FIOS phone, which I never did sign up for. So, please, how do I cancel the UPS shipment? Do I refuse delivery? Take it to the nearest Verizon store or headquarters? Thanks!

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