×

Switch Account

How to Cancel?

Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎11-26-2011
Message 1 of 5
(1,165 Views)

So i ordered my verizon internet/phone deal through the website, can I not cancel it through the website either? I see no option to cancel my plan or anything, nor did I sign up for a 1 or 2 year agreement so I should be able to at anytime to do so. Any answers to where I would find such an option to do so? Thanks.

4 REPLIES 4
Highlighted
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎11-26-2011
Message 2 of 5
(1,159 Views)

I really don't feel like calling them and hearing some person try to sell me offers for an hour >.>

Highlighted
Moderator Moderator
Moderator
Posts: 2,112
Registered: ‎03-10-2011
Message 3 of 5
(1,158 Views)

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎11-26-2012
Message 4 of 5
(841 Views)

Hi,

 

Just finished chatting online with a support personnel.

 

He mentioned that I need to get the order cancelled by calling a number.

 

I did that, but the operator transfers me to a number which does not work and therefore my call gets disconnected everytime.

 

I have already called two times and the same problem is seen.

 

I am tired of trying to save Verizon's own time by letting them know that I DO NOT WANT their service so they don't need to send anyone to my place, neither plan for it.

 

Regards

Sid

Highlighted
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 5 of 5
(686 Views)

@siddharthbarman wrote:

Hi,

 

Just finished chatting online with a support personnel.

 

He mentioned that I need to get the order cancelled by calling a number.

 

I did that, but the operator transfers me to a number which does not work and therefore my call gets disconnected everytime.

 

I have already called two times and the same problem is seen.

 

I am tired of trying to save Verizon's own time by letting them know that I DO NOT WANT their service so they don't need to send anyone to my place, neither plan for it.

 

Regards

Sid


 

 

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.