×

Switch Account

How to downgrade the plan?

How to downgrade the plan?

Reply
Copper Contributor so0oulja
Copper Contributor
Posts: 12
Registered: ‎09-06-2012
Message 1 of 2
(1,376 Views)

how can i downgrade my fios plan?

ive a "150/65Mb" plus tv and i want to downgrade to a 15/5Mb but on my account theres only the upgrade option.

any helps?

thank you in advance

1 REPLY 1
Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,759
Registered: ‎05-22-2010
Message 2 of 2
(1,353 Views)

I think you just hit the upgrade button, and then select view all options for internet speed.  If that doesn't work you may have to call them.

 

Wow, going to try to go from the fastest speed available with TV services, to the slowest.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.



Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.