So, I've been trying for about a week now to pay my Verizon bill. When trying to set up auto pay, it keeps saying:
"Your Auto Pay enrollment did not go through We are sorry we could not process your request. Please try again later."
Is "later" coming soon? I don't like to procrastinate with paying my bills and the due date is approaching.
I have also tried doing a one time payment online but receive the message:
"Your payment did not go through.
We are sorry, we could not process your request. Please try again later or use an alternative method of payment."
I have tried paying with my credit card, debit card, and my checking account. All three get me the same result and all three work on other sites, so the information is accurate.
All I want to do is pay my bill. I have never had this much trouble getting a company to take my money anywhere else. Is this something that is typically this difficult? I heard you can pay via telephone, but there is a fee to do so, so I'd like that to be a last resort. Is Verizon trying to push us to pay by telephone? If that is the only way, fine, I'd rather avoid late fees and whatever.
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