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I HATE your on line bill pay

Posts: 1
Registered: ‎02-15-2013

I HATE your on line bill pay

Message 1 of 2

Please go back to sending us paper bills through the postal service. Your website is useless. Every time I try to pay a bill on-line, nothing ever works!!!!!!!!!!!!  I'm SICK of it. How do you expect people to pay their bills on time if your website doesn't work, there's no phone number that I can find and nobody is ever available for on-line support. I don't have hours to spend trying to get this thing to work. And I don't even have an address to send a check to. Sorry to see that I'm not the only one having this problem. And gratified to see that it's not a problem with my computer. PLEASE GET THIS FIXED!!!!!!!!!!!!!

Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: I HATE your on line bill pay

Message 2 of 2

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

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