An Accepted Solution is available for this post.
I already renewed, stop asking me to renew!
_dot
Specialist - Level 1
‎01-22-2015 02:48 AM

2yr tripplay was gonna end 1/7/2015, so i got a "deal" for 2more yrs at same level of service for slightly more per month, and on my verizon/my services page i can plainly see new 2017 exp date for my deal.....but i get a notification that bundle has now expired, lock in a new rate today, renew now?! also clicking on  "see my agreement" only brings up thin empty grey box. anyone else had nagging notification under same circs, and if so, how long til verizon catches error message and removes  this false notification??? thanks

0 Likes
Reply
3 Replies
An Accepted Solution is available for this post.
Re: I already renewed, stop asking me to renew!
_dot
Specialist - Level 1
‎02-20-2015 05:47 AM

i still get this nagging notification  every time i go to "my verizon" page,.......

Important Alert

Your current service agreement has now expired. Lock in a new rate today!
Renew Now

but i renewed jan 5, 2015......please can't someone there help?

0 Likes
Reply
An Accepted Solution is available for this post.
Re: I already renewed, stop asking me to renew!
mack19511
Enthusiast - Level 2
‎02-20-2015 08:12 AM

I renewed my agreement in April 2014 and still get the your agreement has expired renew now warning everytime I log in.  Maybe I should cancel and say I don't owe any ETF because you say my agreement has expired.  Just another example of Verizon incompetence.  

0 Likes
Reply
An Accepted Solution is available for this post.
Re: I already renewed, stop asking me to renew!
_dot
Specialist - Level 1
‎02-22-2015 06:44 AM

i think i'll try the facebook fios route....not by clicking support on the facebook fios page and getting sent back to verizon.com  but by posting to facebook fios page directly....reading some of the other posts there have me fooled into thinking that someone at verizon really might care .....

0 Likes
Reply