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I am being charged a woefully incorrect amount on my bill, how do I address this?
mtsully17
Enthusiast - Level 1
‎03-05-2017 08:29 AM

I have been paying, on time, a bill of $70 every month for some months now.  This month, I am being charged $140 on account of an overdue charge of $70; a charge which cannot exist given that I have made all of my payments and on time.

I have checked my payment histor and my bank statements, both of these agree with what I am saying.

I need to address this because I cannot afford to simply pay a double bill that came from nowhere.

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Re: I am being charged a woefully incorrect amount on my bill, how do I address this?
jonjones1
Legend
‎03-05-2017 08:50 AM

1-800-VERIZON

select billing customer service.

this should take care of the issue.

or use Verizon Direct from DSL Reports and speak/write to them here:

https://www.dslreports.com/forum//vzdirect

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