10-22-2018 06:24 PM
I used to be able to get the breakdown of the various taxes for voice, tv, and internet on the pdf bill.
Now, I can only get this detail on the online bill - excel format.
However, no matter what month I choose, I still download the current month's bill from Verizon.
I want the past bills, not the current bill!
This seems to be a glitch in the system. Please correct it immediately!
I tried different browsers and computers, and the result is the same.
This is definitely a glitch on your side.
10-23-2018 08:41 AM
This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly at 1-800-VERIZON or on Twitter @VerizonSupport.