I signed up for Fios 100/100 internet back in January and part of the deal included a $50 Amazon gift card. I checked my reward information and my eligibility date in 5/8/2019. My profile page shows an Amazon banner and says my card will be mailed in 1-2 days. It has indicated that for over a month now with no other information. I called customer service and after chatting with them for over 20 minutes they referred me to some outside "AFNI" agency which I have contacted with no results. I signed up for Fios as soon as it was available in my area because I was tired for getting the runaround for Xfinity for years. I hope this is not an idication I will be deailing with more of the same. Can someone please let me know how long I should expect to wait for my reward?
Thanks
You may have to file with your states attorney generals office since they handle these types of issues.
https://www.yourerie.com/news/local-news/pa-ag-verizon-fails-to-keep-promises/
Hi jr8999,
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