Today. I just found I was been overcharged by Verizon for more than 3 years. My friends have Fios Gigabit Connection , their bill only around $65/ month. I was shocked, because I paid double or even triple amount for my FIOS bill compare to my firends' bill. my friend's billmy friend's bill 2my overcharged billmy overcharged bill2My bill is over $116/month $177/ months. I was been overcharged for more than 3 years. Oh my god, It's ridiculous. The most ridiculous part is I was been over charged for $177/ month or $145/month more than 3 years with 150MB slow internet speed!!!. My friends' Fios Gigabit Connection only charge for $65/ month. The Verzion agents did not add discounts for my account. How I can get my overpayment money back, it's a lot, more than m $3000 overpaid in past 3 years. Does anyone have same experience or have suggestions on request refund for overcharge payments? Thank you very much.
And if your friend is a new customer, they will always get a better deal than an existing customer?
Are you still under contract or did you let it lapse?
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