ISSUES with PEOPLE RECEIVING what was promised
lkelly1
Newbie

I can say one thing for sure.  Any type of reward that Verizon offered in exchange for customers to come with them, it is 100%.  I have been a customer for over 3 years.  When I first signed up, I received a $300 card and just about three months ago I moved which then I was able to act as a new customer and received my $500, which is already gone.  I received it within the 90 days of new service.

Now my bill is somewhat high compared to Comcast, but any problems, I call customer service and they are pretty much helpful and do whatever, except when you are past due and then once a shut off date exists, no one wants to help out.

I never went through sales people and when doing that, I would be careful, I am sure some of them **bleep** just to get you over so they collect their portion......

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