Good evening folks, recently ordered a Verizon Fios double play package for my home. I received the confirmation email last night, unfortunately everything that I signed up for was wrong. Wrong TV package, unneeded internet services, HBO. Called last night, was told that it would be best to wait until the install is completed and have it handled then. Unacceptable, but I had to run. Called today, spoke to a helpful woman who told me she would make the necessary changes to my order. Unfortunately when i came home and checked my order status, it remains unchanged. I would assume that in this day and age, any computer changes would be reflected immediately with Verizon's database. I would like to verify my monthly bill before wasting my time having it installed. I looked for, and may have missed, an online live chat function. So I figured a forum post may help me out, or at least lead me in the correct direction.
