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Internet service terminated by accident. Please restore!

Posts: 1
Registered: ‎12-25-2020

Internet service terminated by accident. Please restore!

Message 1 of 2

I submitted a move order last night for a date in January. As soon as I submitted it, my internet service at my current address was terminated, which was not the intent. I've spent most of the morning in chats and waiting on hold only to be transferred to the Concern Department where my call got dropped. Please contact me directly to resolve this.

Moderator Moderator
Posts: 2,202
Registered: ‎07-06-2016

Re: Internet service terminated by accident. Please restore!

Message 2 of 2

Hi egramens,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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