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Is my account hacked?

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dontdoit
Contributor
Contributor
Posts: 1
Registered: ‎05-23-2012

Is my account hacked?

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In December, I tried to log into my account and could not.  I thought I forgot my password and reset my password through "Forget my password"  After logging in, I saw that my primary contact email was changed to "{edited for privacy}" I searched the address and it popped up in may documents on the Internet.  I thought my account was hacked and I immediately changed my password.  Nothing else on my account changed and I have not log in again.  Today, I logged in and could not.  I had to reset the password again.  After log in, I found that my primary email was again changed to "{edited for privacy}"  That email was validated on 1/22/2013.  I think I have to contact support on Monday to see if I my account was really hacked.  In the mean time does anyone know what was going on or had the same problem?

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somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Is my account hacked?

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@dontdoit wrote:

In December, I tried to log into my account and could not.  I thought I forgot my password and reset my password through "Forget my password"  After logging in, I saw that my primary contact email was changed to "{edited for privacy}" I searched the address and it popped up in may documents on the Internet.  I thought my account was hacked and I immediately changed my password.  Nothing else on my account changed and I have not log in again.  Today, I logged in and could not.  I had to reset the password again.  After log in, I found that my primary email was again changed to "{edited for privacy}"  That email was validated on 1/22/2013.  I think I have to contact support on Monday to see if I my account was really hacked.  In the mean time does anyone know what was going on or had the same problem?


Be sure that you are resetting you password and your Secret Question/Answer. It would also be a good idea to run a virus scan on any computers you log into that account with.

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