Issues with my verizon online account
mlc1985
Newbie

For the past 2-3 months my verizon account reads that I have a bill due by October 16th. I am no longer receiving e-mail notifications that I have a bill due and obviously I haven't been able to pay my bill through the website. This issue isn't PC specific, I've logged into my verizon account on multiple machines and expierence the same issue.

Can someone please assist me?

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Re: Issues with my verizon online account
ElizabethS
Moderator Emeritus

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

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Re: Issues with my verizon online account
pion33r5
Newbie

I am having the same issue, seems like a larger problem. Tried to call in and the wait is over 1 hour. Payments have been made on time, and last posted payment was early november.

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Re: Issues with my verizon online account
ElizabethS
Moderator Emeritus

Hello pion33r5

We will also have someone reach out to you.

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