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It pays to leave

Contributor Loyalty1
Posts: 1
Registered: ‎02-25-2019
Message 1 of 2

I extended my triple play service for two years and upgraded to "gigabit" service which required a tech to come to my house and change boxes.

I learned:

gigabit is only possible with hardwired ethernet devises.  Your wifi will be half that speed if your lucky- mine is a third.

You have to pay $200 for the tech to "upgrade" your devices, they waive a $99 installation fee.

You don't get a year free of netflix.  $156


If you sign up as a new customer you don' have to pay the $200 upgrade fee and you get netflix.  $356  

And you'll get other discounts and promotions that will lower your bill by about 20%.  Mine would have been $50 less.


If they let me I'm going to switch to Spectrum.  I find this insulting.

Gold Contributor VII
Gold Contributor VII
Posts: 4,861
Registered: ‎10-18-2016
Message 2 of 2

New customer pricing will always be cheaper. Cable does the same thing.

you could leave and get your etf paid by the other service provider.


worth looking into.

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