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Like others, I'm unable to view-redeem the 1 year of Amazon prime

Like others, I'm unable to view-redeem the 1 year of Amazon prime

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Contributor stage33
Contributor
Posts: 1
Registered: ‎09-15-2017
Message 1 of 2
(115 Views)

I've been trying since first recieving the "time to redeem" eMail from Verizon.  Using it's instructions I'm not seeing and-or able to redeem the 1 year of amazon prime. 

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Moderator Moderator
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Posts: 1,223
Registered: ‎07-06-2016
Message 2 of 2
(112 Views)
Hi stage33,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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