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Logging on the My Verizon
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I am at my wits end. We transferrred our services from Maryland in September to Florida. Since then any time I attempt to log on to My Verizon I continue to see my Maryland account. I have called and emailed numerous times to get resolution to see our FLorida account wtih no success. I am currently on hold with "Customer Serivce" (41 minutes and counting). Does anyone know how I can escalte this issue?
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Re: Logging on the My Verizon
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Hi RVGlisson,
Sorry you are having difficulty with your account. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.