February Bill is too high by approximately $100.34 and was supposed to have been corrected by now. The original request made to the Verizon representative on the phone on January 21, 2017 was to move all existing services from Framingham Massachusetts to Hopkinton Massachusetts realizing that there would be an $80 technician fee due to new construction. My Verizon Triple Play charges have jumped from $109.99 to $149.99 per month for an existing 2 year contract which is incorrect. There have been a total of three new orders associated with this one move and many discounts were lost and additional charges applied.
Below is the sequence of events:
My January 31, 2017 bill was $142.44. My February 2017 bill is $322.78. This bill should be approximately $222.44 plus any tax differences ($142.44 + $80.00 = $222.44). Note that my February bill also has a “Requested Change in Service” charge of $24.12 which should be removed as this was a result of Verizon issuing multiple work orders to fix their original administrative problem.
03-05-2017 07:44 PM
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