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My Account

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Contributor
Contributor
Posts: 1
Registered: ‎02-13-2012

My Account

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I use to have a DSL account connected to a phone # that is different than the one I now have Fios Triple Play on and I still log into my DSL My Verizon Account. I have no e-mail now since I have cancelled the DSL and Phone #. My Fios is now connected to my main phone #. I can't use any fios services thru this web site and I can't get any email. This has been like this for 2 months now... HELP.. Any way to delete My Account and start over???  

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Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: My Account

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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

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