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My Verizon website is not working

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Contributor
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Posts: 3
Registered: ‎01-09-2015

My Verizon website is not working

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Anyone else having a problem with the My Verizon website?  Can't view bill, can't view what services I have, can't make ANY changes. 

This has been occuring since the Acct # switch.  I've tried different computers, different operating systems and different browers, which leads me to believe it's not on my end.  Verizon-fix this! 

Or maybe it's time to switch providers?  I'm lucky...there are multiple in my area.

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Posts: 6,232
Registered: ‎04-29-2009

Re: My Verizon website is not working

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Hello mringram

 

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

View solution in original post

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Contributor
Contributor
Posts: 1
Registered: ‎01-09-2015

Re: My Verizon website is not working

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Same here, it's an endless loop! Login to My Verizon and when attempting to manage services or view bill, you're asked to login again but get a message that the UserID or password isn't correct.

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Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009

Re: My Verizon website is not working

Message 3 of 4
(3,456 Views)

Hello mringram

 

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

View solution in original post

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Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009

Re: My Verizon website is not working

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(3,430 Views)

Hello arielmt


We will also have someone reach out to you.

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